“nDataStor is unique, our employees are viewed as family, our clients as valued partnerships. Our measure of excellence is forged in the achievements we find in helping our clients succeed in not just realizing, but exceeding their goals. Our commitment is both professional and personal and our client’s satisfaction, is our definition of success.”
—Peter Prieto, CEO nDataStor
nDataStor Managed IT
What is nDataStor Managed IT? Our proactive premier managed it services program we offer to our clients that lets you choose a package based on your budget needs. With this package you no longer need to keep track of multiple vendors, nDataStor brings you professional IT support along with Virtual CIO that helps your business stay ahead of the technology curve. We bring longevity to the tools that matter most to you and your business and help you plan for the future so that you avoid those last minute costly surprises, unplanned downtime and most importantly, lost employee productivity.
One phone call brings prompt, expert IT support regardless of manufacturer so you do not have to keep track of multiple vendors. It is peace of mind for greater performance and the ideal way to eliminate unplanned downtime, maximize productivity and extend the life of your valuable equipment.
- Centralized Services Remote Support
- Proactive Network Administration
- Reactive Onsite
- Technology Consulting Virtual CIO
Proactive, device-defined monitoring with instant notification of problems or changes such as low disk space, processor spikes and memory issues.
Watch & Manage Service
Monitoring, alert validation and defined escalation, deep troubleshooting and remediation, 3rd party vendor coordination, root cause analysis
Preventive Maintenance Ticketing / Helpdesk
IT support personnel will track, respond and resolve issues quickly and efficiently. Within minutes of calling with a support request we will be on the phone providing support and will send someone onsite to quickly resolve your problem. Increase uptime and reduces issues. Pro-active service 7×24 speeds time to resolution and in helps reduce infrastructure incidents and unplanned downtime
Audit and Inventory
Fast, accurate and up-to-date inventory of computers, servers, and mobile devices (cloud environment only). Deployable over the LAN, WAN, and Internet. 3rd party vendor coordination.
Backup and Restore
Secure, Fast Acting, Online File and Image Backup Solution includes monitoring and management of schedule backups, backup sets and restores of data back to the target machine. (Monthly cost for online backup will vary depending on total and incremental capacity.)
Bitdefender Anti-Virus is one of the most highly rated products across most test. Bitdefender works behind-the-scenes defending you and your PC against viruses, spyware, Trojans, rootkits and other threats… all without significant impact on your PC’s performance.
Ticketing / Helpdesk
IT support personnel will track, respond and resolve issues quickly and efficiently. Within minutes of calling with a support request we will be on the phone providing support and will send someone onsite to quickly resolve your problem.